Helpdesk Operator – ICT (x1 Post)
Salary: R 257 508 – R 303 339 p.a. exclusive of benefits
Location: Regional Office: East London (Ref: SAS 60/2020)
Candidates should hold a relevant Degree/National Diploma in the relevant field coupled with 1-2 years’ experience in the
field. Driver’s license will be an added advantage.
The incumbent will provide first level contact and convey resolutions to customer issues; Track, route and redirect
incidents to correct resources; Follow up with stakeholders, provide feedback and see problems through to resolution
Ensure proper recording, documentation and closure; Document and maintain ICT processes and procedures.
Preference will be given to African Female/ Person with disability, Coloured Female followed by White Female respectively as
at the time of appointment
NB: The application for the above position must be sent to zolekaapplicationsec@sassa.gov.za
Unit Coordinator (x1 Post)
Salary: R 257 508 – R 303 339 p.a. exclusive of benefits
Location: Regional Office (Ref: SAS 61/2020)
Candidates should hold a Senior Certificate coupled with 2-3 years appropriate secretarial; financial and human resource
experience; Experience in document management, preparation of documents; Ability to take minutes and sound
understanding of government policies is necessary; Computer literacy is essential and a valid driver’s license will be an
added advantage.
The incumbent will arrange meetings and workshops, manage and maintain Senior Managers diaries and schedule
appointments; Make travel arrangements for the staff in the Units; Complete and process claim forms for the staff within the
units; File records and documents for the Senior Managers; Implement and manage the electronic document tracking
system; Control the incoming and outgoing correspondence within the Units; Professional formatting and finalization of
submissions presentations reports, etc. Type, fax and photocopy documents and records; Record telephone messages for
Senior Managers and update them accordingly.
Preference will be given to African Female/Person with disability, Coloured Female and followed by White Male respectively as at the time of appointment
NB: The application for the above position must be sent to PheloApplicationsEC@sassa.gov.za
