Job description
This is a summary of what the job involves to help you decide if you are a good fit.
We are looking for a Crew Member to join our team! As a Crew Member, you’ll be the face of our restaurant, ensuring a friendly atmosphere for customers. Your responsibilities include taking orders with a smile, preparing food to high standards, keeping things clean, and working as a team to meet sales targets. Flexibility with hours, a positive attitude, and a willingness to learn are key. Join us in delivering an excellent customer experience at the heart of the McDonald’s brand.
What you’ll do
This is a list of tasks that you will be responsible for doing on your days at work.
- Show up for your shifts on time and stay until your shift is done
- Greet customers with a smile and make them feel welcome
- Take food orders quickly and accurately
- Manage multiple orders while ensuring accurate preparation
- Follow the rules to cook up the McDonald’s menu items just right
- Cook orders quickly and accurately, using kitchen equipment
- Make sure each order is correct and well-packaged
- Clean up the restaurant and equipment so everything looks inviting
- Follow all McDonald’s safety and security procedures for a secure work environment
- Work well with your crew and managers to hit those sales goals
- Keep an eye on the stock to make sure we’ve got enough of everything
- Be able to work different hours, including weekends and evenings
- Talk nicely with your team, managers, and customers
- Make sure customers leave happy and keep McDonald’s reputation shining
- Be cool, polite, and positive with customers and co-workers
- Read, write, and follow instructions
- Receive and store new stock carefully
Requirements
This is a list of things you will need in order to be considered for this role
- Matric
- English
- Within 15km from job
- Clear criminal record
Preferences
Meeting the preferences would be a plus, but if you don’t, it won’t stop companies from considering you.
- EE/AA candidates
- South African candidates
- Candidates with their own car
- Experience: Crew Member, Team Member
- Candidates between 20 and 28
Application Process
This is a list of things you will need to do when completing your application to this job.
Assessments required for application
- Customer Centric Potential Work Performance Assessment Battery
- In which area do you currently live? (Please be specific in providing the suburb, district or city)
- How do you help customers with orders, both in person and on the phone?
- What is the best approach to take when a customer has a complaint about their food?
- How do you manage multiple tasks during busy periods?
- How do you ensure that food is correctly packaged?
- Have you used kitchen equipment such as fryers, grills, or ovens before?
- Are you currently studying or looking to study in the next 6 months?
- Do you have a tertiary education?
- Please provide a contactable reference (Not a family or friend)
