As a leading workplace management solutions provider across Africa Middle East, operating in over 27 countries, with over 38, 000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success.

Our local expertise, global standards and innovative integrated solutions enable us to be the company that supports the best companies across Africa Middle East.

We have nearly 50 years of experience in helping our clients navigate the region’s bewildering scale and complexity, with Africa Middle East consisting of 65 countries and spanning across six time-zones – the land area exceeds that of China, Europe, and the United States combined. It has over a thousand languages and huge diversity in income levels, resource endowment, infrastructure development, educational attainment, and business sophistication.

Duties & Responsibilities

• Comply with all Company and client policies, procedures and statutory regulations, including human resources, site rules, health and safety, safe working practices, hygiene, cleanliness, fire, COSHH. This will include your awareness of any specific hazards in your workplace (Specific Site Rules)
• Assist with all aspects of the preparation of food service areas and presentation of food to the notified standard.
• To prepare all food with due care and attention, particularly in regard to customers’ special dietary requirements: for example, nut, dairy or wheat allergies, ensuring completion of daiy allergens log.
• Serve food and drink to customers and guests as directed.
• Assist with the replenishment of food, beverages and equipment to ensure service periods do not stop.
• Assist with hygienic cleaning of utensils and work areas after service periods.
• Assist with the implementation of cleaning schedules to agreed standards.
• Promote a friendly working relationship with colleagues.
• Promote a good company image to customers and guests by using positive customer service practices.
• To assist with the set up, service, clearing and cleaning of function catering as requested.
• To undertake occasional duties outside the normal routine but within the scope of the position and the department’s activities. To assist, as required, at special functions, some of which may occur outside normal working hours, for which you will be paid overtime.
• To report any complaint or compliment and take action if at all possible.
• To report any incident of accident, fire, theft, loss, damage and take action as may be appropriate or possible

Skills and Competencies

• Interpersonal Skills: Client/customer interface
• Trustworthy and Reliable
• Attention to details
• Motivated
• Must enjoy practical and methodical work
• Have good hand-eye coordination
• Be able to work quickly and safely
• Have good personal hygiene
• Have good communication skills
• Must be able to work as part of a team.

Qualifications

• Minimum Matric
• Previous work experience
• Good communications skills
• Experience of working in a similar industry such as food service, catering or hospitality.
• Previous food handling experience
• Ability to adhere to all health & safety practices
• Strong customer service skills
• High levels of personal hygiene and appearance

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